Service animals are permitted throughout the venue; however, this DOES NOT include:

• Emotional support animals
• Therapy animals
• Companion animals 

Only legitimate service animals that are properly trained and under the proper care of their owners will be allowed into the event.

• All service animals must remain by the handler's side at all times and must be harnessed, leashed, or tethered, unless these devices interfere with the service animal's work or the individual's disability prevents using these devices. In that case, the individual must maintain control of the animal through voice, signal, or other effective controls.
• Service animals must be housebroken and should use the service animal relief area. Owners are responsible for cleaning up any waste caused by their service animal. 
• Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal. 
• All animals should have legally required vaccinations.

The Service Animal Relief Area is located on L.A. Live Way (between Chick Hearn Court and West Road).

All VeeCon venues and entrances are ADA accessible. Our venues are equipped with elevators and escalators that access all public areas. Should you require special assistance in reaching your destination, please contact a Guest Services Staff member on-site.

On-Site Parking is not provided by VeeCon, but Accessible Parking is available at the following locations:

L.A. Live’s West Garage (Lot W)

1005 Chick Hearn Court, Los Angeles, CA 90015

Vehicle Clearance Height: 8 feet 2 inches

L.A. Live’s East Garage (Lot E)

888 W Olympic Boulevard, Los Angeles, CA 90015

Vehicle Clearance Height: 8 feet 2 inches

Accessible seating is available for attendees with disabilities at all VeeCon venues on a first-come, first-served basis.

VeeCon will provide signed performances for our hearing-impaired guests at all stages throughout the event (excluding Sunday evening entertainment).

VeeCon venue personnel are properly trained in emergency evacuation procedures to ensure the safe evacuation of all patrons, including guests with disabilities, in the case of an emergency. Please pay careful attention to any instructional videos, audio, as well as venue personnel instructions during an emergency

A small, dedicated ‘cooling area’ will be available for persons experiencing overheating directly next to the Medical Services tent located outside on Chick Hearn Court towards S Figueroa Street in FriendsFest by VeeFriends. Medical Services staff will be on-site to assist with any heat related illnesses. Shade structures will also be placed throughout the outdoor space in dedicated seating areas and on part of the street. Refillable water stations are available at all VeeCon venues.

A dedicated Info Booth is located outside on Chick Hearn Court towards S Figueroa Street in FriendsFest by VeeFriends.

There will also be Guest Services Staff outside of each VeeCon entrance who will be able to assist with questions prior to entry into the Event.

To provide a safer environment for our Community and significantly expedite guest entry into all our venues, VeeCon has implemented a bag policy that limits the size and type of bags that may be brought into VeeCon venues. Exceptions to this policy will be made for all medically necessary items after proper inspection. 

• Bags that are clear plastic, vinyl or PVC and do not exceed 12" x 6" x 12" or 30.5 x 15.25 x 30.5 cm. This includes clear backpacks, clear fanny packs and clear cinch bags that fit within the permissible dimensions.
• No buckles, grommets/hardware or décor can be concealing any part of the bag.
• One-gallon clear plastic freezer bag (Ziploc bag or similar).
• Small bags, non-clear bags that do not exceed 4.5” x 6.5” in size, with or without a handle or strap can be taken into each venue.

Exceptions to this policy will be made for medically necessary items after proper inspection. Security will be present at all venue entrances to allow screening of these bags and medically necessary items.

A dedicated Medical Services tent is located outside on Chick Hearn Court towards S Figueroa Street in FriendsFest by VeeFriends. Professional medical staff can help you with your medical needs at this location.

Strobing lights, amplified sounds, and large crowds are quite common at VeeCon. Please be aware of your surroundings and consider taking "stimulation breaks" as needed. However, if you leave during a seated session, we cannot guarantee your seat will be held until you return.

The VeeCon team will consider any request by a guest with disability for reasonable modification of its policies, practices, or procedures or for auxiliary aids and services that will permit the guest equal enjoyment of the services offered at the event. We encourage you to make any such request as far in advance as possible to enhance our ability to evaluate and fulfill the request.

In continually trying to make VeeCon more accessible, we encourage you to contact us at support@veecon.co for any of your accessibility-related needs. Additionally, if you have any questions about ADA policies or our services please reach out to us.